News: Ascent Telecom, now ventures into 23rdcountry, and signs up it's 351st customer (VoIP Service Provider).

08th Jan, 2008, New Delhi

Ascent Telecom crosses 350 customer mark by signing up 351st customer (VoIP Service provider) in it's Hosted Softswitch & Billing network. Additionally, Ascent has opened it's account in 23rd country, which is Russia, where the customer operates out from.

The new customer will utilize Ascent's Hosted Softswitch & Billing platform to offer:

1. High Voice Quality enabled PC to Phone
2. Device to Phone services.

Ascent has grown from a meager 10 customers to 350 customers in a span of past 12 months and the traffic has also grown to more than 10 million minutes per month during the same time. During past 12 months Ascent Telecom has not lost a single customer and has been able to retain 100% of it's customers. In the Hosted Softswitch & Billing platform area, this is an uphill task because customer churn is very high in this industry. The customer retention has happened solely because of:

1. The platform stability
2. Dedicated 24x7 support
3. Customized offerings for each customer as per their specific requirements
4. High quality of service levels in terms of technical capabilities & support

About Ascent
Ascent Telecom is a 7 year old Global Internet Telephony Solutions & Service provider organization that sells it’s complete range of VoIP offerings through a dedicated network of Resellers, Service providers & Agents. Ascent’s offerings are sold through various modes – Dedicated Hosting of VoIP Softswitch & Billing, Shared Hosting of VoIP Softswitch & Billing, VoIP Private Labeled Reseller Program and Selling Softswitch & Billing Solutions to Service providers as well as independent Resellers. Ascent Telecom has 7 years of expertise in VOIP, Billing, Network Management and has implemented it’s solutions in over 22 countries during this period. Over a Million (1,000,000) man hours of customer interaction experience and project execution experience has given Ascent deep control over the technology and thus giving cutting edge over it’s competitors. This cutting edge experience is essentially passed on to our customers who then score in the market and win in their business. Ascent Telecom has over 300 resellers, of it's service, worldwide and at any given point of time manages more than 1000 concurrent calls of direct retail traffic through it's high-end VoIP network. Collectively, Ascent Telecom, manages over 10 million minutes of direct VoIP retail traffic per month.