Hosted VoIP Platform - Overview & Advantages

10th Dec, 2007, New Delhi

What is “Hosted VoIP Softswitch & Billing Network”?

• It is a complete end–to-end VoIP setup comprising of dedicated or shared hardware servers (Firewall, Intel Servers, Switch etc), Software (Softswitch, radius, IVR, Centralized Billing) setup at Co-location (Internet Bandwidth, Power connectivity, network integration).

• The working of Hosted VoIP is as simple as managing you E-mail account:

  • The client is given a Web interface with a high security login ID and Password to manage the account. This equips the client to manage their account remotely and also gives real time account status as well.

  • The IP telephony service provider can now remotely manage the rates, call plans, resellers, callshops , carriers, routing, accounts and can also top-up his accounts credit limit in real time.

• The Resellers / Service Providers are charged on the basis of their usage, on a per-minute basis.

• The complete Hosted VoIP network is managed centrally and thus all the updates are managed at one single location.

Why not buy & setup the whole solution rather than using Hosted?

• Permits zero cost entry for service providers in to the VoIP market.

• Ready to market services thus literally finishing the time to market. This gives instant access to the customers to their respective markets.

• Network is managed by specialists thus giving the customers a freedom to focus on selling & marketing. The user is thus free of all hazards of installing, hardware and software and other integration and configuration issues.

• Save cost on human resources that are required in traditional setup.

• Customers get benefits whereby the updates and regular upgrades are done in central location and gives benefit to the customer right away.

• Save the customer from running from one vendor to another to get what they need rather all their needs are met through one single vendor.

• Provides full flexibility of choice to the customer whereby the customer can choose any other service provider at very short notice (since no down cost is involved)

• Customer gets 24x7 dedicated support for all their needs from one single point.
  
  The hosted VoIP has no doubt is bringing a complete revolution in the communication industry and most evidently to IP Telephony.

Why Ascent Telecom’s Hosted Hosted VoIP offerings?

• Ascent Telecom is one of the few companies that has full control over it’s whole set of softwares as they have developed all the software. This gives Ascent great flexibility to incorporate any changes. It also gives great advantage in debugging any issues that may arise.

• Ascent Telecom primarily has been a software development company and thus has complete deep know how of the functioning of all software, network and technology areas. This is unlike other companies operating in this space, as they act merely as service providers by buying the software from outside vendors.

• Ascent Telecom has over 300 resellers in over 22 countries spanning over 5 continents. This gives great knowledge and experience about the varied customer requirements. This means that Ascent can pass on the advantage of learning from one customer to another without diluting the confidentiality.

• After operating in the same space for more than 7 years, Ascent very well understand the customer requirements and this in-turn result in the customer getting huge benefit over their competitors.

• Ascent’s Hosted network provides a “single panel” to manage all VoIP services and provides “single support” window to it’s customers. This prevents the customers from the hassles of running from one end to another for support and service management.

• Most innovative services are offered by Ascent as Ascent keeps pace with the technology like Mobile VoIP services being the latest one. Fast innovation is the key.

• Above all, Ascent is a firm believer of providing dedicated one-to-one support 24x7 to it’s customers. We realize and empathize the most important facet, which is support, in VoIP services. VoIP services is a real-time communication service that requires attention every single minute. We understand this more than anything else and thus we focus majorly on the dedicated one-to-one support to our customers.

Who can benefit from it?

• Any SMB (Small to Medium Business) enthusiast who wants to start a business in Telecommunication can kick start their own VoIP business as it involves a minimum or “0” investment, and no maintenance cost as the “Hosted Rented VoIP Network” is completely taken care by the VoIP Host vendor (the ones who owns and maintains such network).

• SMB’s who plans to outsource their networking infrastructure management can too opt for the VoIP hosted platform.

• Few of the known categories of Hosted network’s potential customers can be as follows:

  • ITSPs (Internet Telephone Service providers)

  • Switchless Resellers

  • Broadband Service providers

  • ISPs (Internet Service providers)

  • Calling card Operators

  • ILD / NLD Operators

  • TDM Dial Direct Service providers

  • TDM Callback Service providers

  • Telecom Billing Analysis Companies

  • Telecom Services Rental Services Provider

  • Any other service provider looking to offer VoIP services in any location under their own brand name
     

About Ascent
Ascent Telecom is a 7 year old Global Internet Telephony Solutions & Service provider organization that sells it’s complete range of VoIP offerings through a dedicated network of Resellers, Service providers & Agents. Ascent’s offerings are sold through various modes – Dedicated Hosting of VoIP Softswitch & Billing, Shared Hosting of VoIP Softswitch & Billing, VoIP Private Labeled Reseller Program and Selling Softswitch & Billing Solutions to Service providers as well as independent Resellers. Ascent Telecom has 7 years of expertise in VOIP, Billing, Network Management and has implemented it’s solutions in over 22 countries during this period. Over a Million (1,000,000) man hours of customer interaction experience and project execution experience has given Ascent deep control over the technology and thus giving cutting edge over it’s competitors. This cutting edge experience is essentially passed on to our customers who then score in the market and win in their business. Ascent Telecom has over 300 resellers, of it's service, worldwide and at any given point of time manages more than 1000 concurrent calls of direct retail traffic through it's high-end VoIP network. Collectively, Ascent Telecom, manages over 10 million minutes of direct VoIP retail traffic per month.

Please send your comments, feedback & suggestions to media@ascenttelecom.com