On This Page: ||  Features || Functionality || Services || Benefits || Private Labeling / Skin || Customization ||

EnduraTalk is a PC based Softphone that uses SIP signaling protocol to let you make calls on IP. It features an intuitive and easy-to-use GUI (Graphical User Interface) that allows callers to make VoIP calls with ease and comfort. EnduraTalk has been developed keeping special focus on “Voice Quality” controlled and enhanced features like Echo Cancellation, Jitter/Buffer, Packets Management, Noise Suppression etc. This provides, the callers, a high quality conversation no matter what the nature of internet connectivity is.

Features

Functionality

• EnduraTalk lets callers make a PC to Phone one way call using IP as backbone. It is a SIP Softphone using which the caller may dial another softphone or an IP device or any telephone across the world.

• EnduraTalk is meant for “Service Providers” who intend to procure a high quality softphone to cater to their customers. Such “Service Providers” might be “VoIP Service Providers”, Hosted/Managed Platform Providers, ITSPs, Broadband Operators, PC to Phone Service Providers and any other.

• Basically, any service that requires a Desktop/Laptop based Softphone can utilize the power of EnduraTalk in their service offering.

Services

• Requirement Analysis & Gathering - Experienced Pre-Sales

• Customization, as per individual requirements of the service provider - Experienced Development Engineers

• Delivery & Implementation - Experienced Development Engineers

• Training – Pre-Sales & Development

• Technical & After Sales Support – Technical Support Group

Technology

• EnduraTalk is developed using C++ as it’s language and has “GIPS (Global IP Sound) Advanced Voice Engine” integrated for it’s Voice Quality handling.

• GIPS Advanced Voice Engine takes care of the Media (RTP) part by managing the parameters:

  • Adaptive jitter buffer

  • Packet loss concealment for voice and video

  • Automatic Gain Control (AGC) for voice

  • Voice Activity Detection (VAD)

  • Acoustic Echo Cancellation (AEC) and support for speakerphone

  • Codecs Supported: G.723, G.729, G.711ulaw and G.711alaw

  • VAD (Voice Activity Detection) to enable voice transmission.

  • EnduraTalk is developed with C++, Visual Basic as developed languages and can be installed on Windows platforms

Interoperability

• Softswitch / Gateway / Gatekeeper

• SIP Softphone

• IP Devices

Benefits

• Voice Quality Handled – In today’s global market place, where switch, carriers, billing are all available to everyone with ease, the biggest differentiating factor, in VoIP, is voice quality. Because, at the end of the day, what matters, to the caller, is to have a clear voice conversation. EnduraTalk provides you just that utilizing the GIPS advanced voice engine.

• Customization – No matter where you intend to offer services and no matter what is your target market, one thing remains the same and that is “differentiation”. In your pursuit to differentiate yourself, you would need a partner who would be able to cope up you’re your changing requirements. Ascent Telecom is one such ideal partner that provides an easy window to cater to the changes requested by you. You may thus feel free to request any quantum of changes.

• Easy GUI – In information technology world, complexity is for technical guys. We believe in keeping it simple and hence our extremely simple and easy GUI (Graphical User Interface) assist you in doing what you intend to do i.e. Make a call!

Delivery & Installation

• EnduraTalk is delivered to you through a URL on internet. You may download it at your comfort.

• EnduraTalk comes with one setup file along with setup instructions. You need to follow simple instructions and let the setup do the talking for you.

• Our experienced development team stays with you through out the process.

Training

• Customers may be trained using following methodologies:

  • Online using any standard online messengers

  • On Phone

  • With the help of user manuals and training manuals

  • On-Site

• Training would comprise full set of features & functionalities that the customer procure

Support

• 24x7 Support is provided using:

  • Online messengers

  • Email

  • Phone

  • Online Ticketing System

• Knowledge Base comprises all possible identified bugs, troubleshooting tips, training tips, test cases and other help scenarios

• Other Supporting Documents:

  • User Manual

  • Product data sheet

  • Troubleshooting

Customization

• Any quantum of changes maybe be done in the softphone on basis of customer’s requirements

• Customer may keep on requesting the changes and Ascent’s experienced highly skilled engineers would continue to develop & implement the requested changes.

• The requested changes might be charged by Ascent and the same would be ascertained on a case to case basis

Private Labeling / Skin

• This is where you get your identity. We create new set of GUI (called as “skin” in normal terminology) consisting of your company logo, company name and design, as suggested by you.

• You may request as many skins as you like and the same shall be developed & implemented by Ascent’s engineers.

• Each skin may vary in design as well as in the features & functionalities. You may have different set of features & functionalities for each skin

Partners

• We invite varied category of companies to be partner with us. We would do interoperability test with potential partner companies and would tightly integrate our product with theirs.

• We would pursue with link exchange and website content information of each other.

• We would also seek to jointly assist each other to tap broader market.

• For example – a softswitch selling company might partner with us and we would integrate our softphone with theirs.

• Wherever we find potential of our softphone we would also pitch-in the softswitch because it is already closely pre-integrated with our product and that reduces the implementation also to a large extent.

• Please drop us an email at solutions@ascenttelecom.com for exploring partnering possibilities with us.

Benchmarks

• Our softphone has been tested in varied conditions:

  • Behind NAT

  • Behind Firewall

  • On Dial-up

  • On Broadband

  • Edge Card

  • GPRS

  • Wi-Fi

• EnduraTalk is generating, overall, more than a million minutes of traffic in a month on a regular basis in varied network conditions in production environment

Research & Development

• Buddy List

• IM

• Video Chat

• Conferencing

• Email Interface

How to Buy

• The price of EnduraTalk depends on lots of variable factors depending upon your requirements.

• We kindly request you to please drop us an email at solutions@ascenttelecom.com for further information on the same.

• Please mention all the details about your requirements for saving time.

• Our pre-sales team would get in touch with you as soon as possible

Standard Terms & Conditions

• Applied

Free Demo & Trial

• solutions@ascenttelecom.com