ASCENT and GlobalTel association dates back to beginning of year 2000 when IMT felt the necessity of a competitive & efficient billing solution vendor. Since then IMT has relied on capabilities of ASCENT to rollout new services, target segmented market, access the market in short timeframe, increasing efficiency in customer relationship and other value added services. ASCENT provided GlobalTel with their Convergent Billing Solution “MATRIX-Traditional v5.6” that came with host of capabilities:

• Agent & Customer Management

• Value Added features like Web Trigger, Speed Dial etc

• Switch integration & data synchronization between different physical locations

• Innovative web- based functionalities

• flexible tariffing

• real-time customer provisioning and activity tracking

• carriers and line management

• CRM capabilities

• partial CDR rating

• customer care

• user defined rating criteria

• distributed rights architecture, and

• secure payment/collection criteria for both prepaid and postpaid services

“Matrix Traditional 5.6” added value using it's inbuilt flexibility, scalability and reliability to not only support its existing Callback and Long Distance (Dial Direct) services but also sustain future expansion in new service areas like +1 service, VOIP, IP Telephony, Prepaid Calling Cards, Traffic Routing etc.

All these benefits & capabilities are dedicatedly backed by consistent service delivery over a sustained period of time. ASCENT provides round the year Maintenance & Support to GlobalTel. This is done by a reliable Maintenance & Support model that exists in ASCENT.

About GlobalTel

GlobalTel is a service of InterActive Media Technologies, Inc., an international telecom services company based in Boca Raton, Florida, USA. GlobalTel has sales organizations in more than 75 countries and serves customers in more than 200 countries. The telecom services offered include Universal International Free Number (UIFN) Direct Dial service, Callback Service, GlobalTel USA Calling card service - a US & Canada domestic service, CallMeBack Prepaid Phone Cards for any country, switching and carrier services for resellers and phone card distributors. GlobalTel’s network connects to seven tier one carriers using ISDN PRI for fastest connectivity and highest quality. GlobalTel’s network consists of five Class three and four, Lucent and Dialogic switches connected to various Tier One carriers via TDM and Cisco-based VOIP circuits using BellSouth and UUNET for superior connectivity.

About Ascent

Ascent Telecom (AT) provides a comprehensive suite of Billing and Customer Care solutions & 24x7 support for Prepaid and Postpaid Telecom Service Providers offering VOIP or IP Telephony, Callback, Fax, Long Distance and Mobile services. AT also offers a complete range of VOIP products ranging from Radius servers to soft switches. Our solutions and products are extremely flexible, modular, scalable and reliable in supporting and  expanding the business of service providers.